This Privacy Policy describes how Bergen Commercial Cleaners ("we", "us", or "our") collects, uses, and shares information about you when you visit our website at bergencommercialcleaners.com, request a quote, or contact us.
Information we collect
Information you provide
When you submit a quote request, contact form, or communicate with us by phone or email, we collect information you choose to provide, including:
- Contact information: name, company name, email address, phone number
- Building information: approximate square footage, location, service needs, urgency
- Any other details you include in your message
Information collected automatically
When you visit our website, we automatically collect certain information, including:
- Device and browser information (user agent, device type, screen size)
- IP address and approximate geographic location
- Pages viewed, time spent on each page, referring URL
- Information collected via cookies and similar tracking technologies
How we use information
We use the information we collect to:
- Respond to your quote requests and inquiries
- Provide, maintain, and improve our services
- Match your request to an appropriate cleaning crew in our vetted network
- Communicate with you about your quote, service, or invoices
- Analyze website traffic and measure the performance of our advertising
- Comply with legal obligations
How we share information
We share information in the following circumstances:
- With vetted cleaning crews in our network, for the purpose of quoting and performing the service you request. Crews are contractually required to protect your information.
- With service providers that help us operate our business (e.g., CRM, email, call tracking, website analytics). These providers may only use your information to perform services for us.
- When required by law or to respond to legal process, protect our rights, or prevent fraud.
- In the event of a business transfer, such as a merger, acquisition, or sale of assets.
We do not sell your personal information.
Cookies and tracking
We use cookies and similar technologies (such as Google Analytics, Google Tag Manager, and call tracking platforms) to analyze site traffic, measure advertising performance, and improve our website. You can control cookies through your browser settings.
Your choices
You can:
- Opt out of marketing emails by clicking the unsubscribe link in any email
- Request access to, correction of, or deletion of your personal information by emailing contact@bergencommercialcleaners.com
- Block cookies or tracking through your browser settings
Data retention
We retain information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
Children's privacy
Our services are directed to businesses and are not intended for children under 13. We do not knowingly collect personal information from children.
Changes to this policy
We may update this policy from time to time. Updated versions will be posted on this page with a revised "last updated" date.
Contact us
Questions about this policy? Email contact@bergencommercialcleaners.com or call (201) 555-0100.